Terms & Conditions

Last updated: April 2026

General Terms

All jewelry pieces are crafted with attention to detail; slight variations may occur.
Product colors may vary slightly due to lighting and screen differences.
Prices are subject to change without prior notice.

Orders & Payments

Orders are confirmed only after full/partial payment is received.
Custom or made-to-order pieces require advance payment and are non-refundable.
We reserve the right to cancel orders due to stock or pricing errors.

Shipping & Delivery

Delivery timelines may vary depending on location and product availability.
Delays caused by courier services are not our responsibility.
Customers must provide accurate shipping details.

Returns & Exchanges

No return or exchange on customized or sale items.
Exchanges (if applicable) must be requested within X days of delivery.
Items must be unused, in original packaging, and with tags intact.

Product Care

Avoid contact with water, perfumes, and chemicals.
Store jewelry in a dry, airtight container.
Tarnishing or wear due to improper care is not covered.

Liability

We are not responsible for allergic reactions; customers should review material details before purchase.
Lost or stolen items after delivery are not our responsibility.

Privacy

Customer information is kept confidential and used only for order processing.

For any questions, reach us at contact@ambizshop.com